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XeroxHouston, TX
  • General information City: Virginia Beach State/Province: Virginia Country: United States Department: Presales & Implementation Date: Tuesday, July 27, 2021 Working time: Full-time Ref#: 20011415 Job Level: Individual Contributor Job Type: Experienced Job Field: Presales & Implementation Seniority Level: Associate Description & Requirements Xerox (NYSE: XRX) makes every day work better.
  • We are a workplace technology company, building and integrating software and hardware for enterprises large and small.
  • As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience.
  • Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience.
  • Learn more at and explore our commitment to diversity and inclusion.
  • DESKTOP SERVICE TECHNICIAN: Entry level position responsible for analyzing and resolving computer hardware and software problems utilizing available resources.
  • In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction.
  • EDUCATION: Required : High School Diploma or GED Preferred : Two / Four-year college degree or degree from Vocational Institute in related field of industry.
  • EXPERIENCE: Required : Familiar with troubleshooting, diagnosing and repairing computer hardware, configuration, software and operating systems.
  • Preferred : Two or more years' experience with troubleshooting, diagnosing and repairing computer hardware, laptops, printers, software and operating systems.
  • CERTIFICATIONS: Required : High School Diploma or GED Preferred : A+ Certification, Network +, Original Equipment Manufacturers (OEM) Certifications, Compaq ACT / ASP KNOWLEDGE: Working knowledge with respect to: Computers, Chromebooks, Multiple Operating Systems including Drive duplication / imaging, Hardware Diagnostic Utilities Peripherals (including but not limited to internal & external modems, sound cards, video cards, network interface cards, SCSI adapters, storage devices, memory, etc.)
  • OEM Warranty Procedures - all manufacturers serviced by Xerox IT Services Appropriate OEM Resources (i.e. manuals, internet resources, etc.)
  • Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
  • Learn more at and explore our commitment to diversity and inclusion!
  • People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to (see application details).
  • Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
  • (TM) 2020 Xerox Corporation.
  • All rights reserved.
  • Xerox(R) and Xerox and Design(R) are trademarks of Xerox Corporation in the United States and/or other countries.
  • Associated topics: breakdown, calibrate, diagnose, field service, field service technician, machine maintenance, machine repair, maintenance mechanic, millwright, service technician

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