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Data Operations Lead
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- Role: Data Operations Lead
- You will play a key role in leading and managing our Data operations and managed services support engagement, ensuring efficient and effective delivery of services.
- Build strong relationships with clients and serve as their primary point of contact for day-to-day data operations and managed services engagement.
- Prepare key metrics, including support SLA metrics and ITIL ServiceNow reports, presenting them to clients in regular meetings.
- Possess strong working knowledge of various data integration and business intelligence tools, including Azure ADF, SSIS, Talend, Profisee, SSRS, Power BI, Tableau, and Qlik.
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