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Data Analyst

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GNCPittsburgh, PA
Full-time
  • The Data Analyst is responsible for driving GNCs subscription business (Auto-Deliver & Save or ADAS) by supporting the Director Omni-Channel ADAS and driving integrated initiatives with cross-functional partners including Merchandising, eCommerce, Store Operations, Marketing, Customer Care and other internal and external partners leading GNC subscription activities.
  • This position will be the lead for the daily Run the Business for GNCs subscription channel while supporting, enabling and initiating tactics to acquire, retain and win-back customers with industry leading value propositions.
  • The selected candidate will leverage their ability to efficiently mine data across platforms to create in-depth analysis and leverage those insights to drive the business.
  • This includes working across disparate In-Store and GNC.com business platforms to create ongoing performance analysis that will drive process optimization.
  • Identify business opportunities, drive process improvements and support initiatives to maximize subscriber acquisition retention and revenue.
  • JOB RESPONSIBILITIES:Become the Subject Matter Expert for the ADAS business processes across In-Store and GNC.com and drive the optimization of the daily Run the Business activities.
  • Leverage a wide range of data from various sources, integrating vast amounts of information to build standardized reporting.
  • Utilize ad hoc queries to provide analysis to all levels of the organization and identify business opportunities.
  • Work with business partners and stakeholders to design and create data models, Tableau dashboards, visualizations and other reporting solutions that meet business reporting and analytical objectives.
  • Build strong partnerships through collaboration with stakeholders across the organization, consulting with them to understand goals, challenges and data sources, ultimately translating unmet customer needs into ADAS solutions to drive revenue.
  • Develop promotional strategies to drive new subscriber acquisition and retain current subscribersExecute the ADAS Product Lifecycle Management process that drives changes in product eligibility and enables subscribers to more efficiently manage their subscriptions with the end goal of improving subscriber retention and increasing recurring revenue.
  • Triage issues as they are identified and work cross functionally to drive timely resolution.
  • Support ad hoc data requests as they arise.
  • Additional duties as SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.
  • Reasonable accommodations may be made to enable individuals to perform the essential functions.

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