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Customer Training Specialist
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$34,920 - $69,840
Full-time
- Overview:Xerox is seeking a motivated Customer Training Specialist (CTS) to join our team based in Honolulu, HI supporting our salesforce and clients located throughout Oahu, Maui and Kauai, HI. As a Customer Training Specialist, you are responsible for training customers on the operation and end user maintenance of Xerox Office Technology including hardware, software and apps.
- Provide thorough training to enable end users to perform routine end user maintenance such as proper loading of paper and toner as well as proper clearing of misfeedsEnsure clients are enabled to perform functions such as meter reads, determine toner levels and other reporting functions.
- Include leave behind materials needed to help customers better utilize the equipment.
- Confirm that training goals have been met and confirm that we have closed the loop on Delivery and Installation.
- Salesforce Training Responsibilities:The Customer Training Specialist also shares responsibility to advance the Product Training of the salesforce by advancing Xerox Office Technology knowledge or answering customer questions, the CTS shall schedule regular Xerox Office Technology training meetings or individual Xerox Office Technology training seminars with the salesforce.
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