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- What your team does:This team is high energy and fun, and while our number one goal is to provide an effortless customer experience (fast, high-quality answers to any question), we are also hyper-focused on increasing customer health.
- Our team members are smart, engaged and driven.
- We are looking to create a unique contact center culture built on empowerment and accountability where we hire great people and get out of their way.
- What you may have:Pride in your ability to connect with a wide range of people and love working with customers of all skill levels and personality types;Excitement about finding new and complex problems to solve;Patience, compassion and understanding.
- Serious bonus points if you:Have customer focus at your core and are eager to make a career out of helping clients be successful;Have experience working with web-based/SaaS applications;Are familiar with Zendesk or similar CRM software;Are familiar with Legal or other professional service industries;Are open to working evening and night shifts.
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About UsDiligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Position Overview:We are looking for an enthusiastic and self-motivated Technical Support Specialist who is fluent in English and French to join our team.
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You will function as a credit specialist answering questions about credit policies and/or providing advice on credit structuring for in flight applications, as well as procedural, navigational and application support with Casper and Linx systems.
Full-timeExpandActive JobUpdated 28 days ago We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
If you are job searching or looking to move up in the job you already have, this certification will give you an edge.
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As a Support Specialist for Brex, your goal is to make our customers happy and productive, to work collaboratively with sales, product, and engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.
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This Software Support Positing is working with a great client of ours within the Saas industry. Preference will be given to candidates living in Canada with proper working permission to work in Canada [-] No relocation or VISA sponsorship support will be offered for this role Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
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Job Summary:JOB DESCRIPTION – TECHNOLOGY SUPPORT SPECIALISTLocation: Halifax, NS., Toronto, ON., Calgary, AB., or Vancouver, BC.Division: Ticketmaster CanadaLine Manager: Area ManagerContract Terms: Casual, part-time; includes days, evenings & weekends (Hybrid)THE TEAMThe Field Operations Technology is a solutions-driven team focused on providing high-levels of client satisfaction, technical support, and installations services across the various business units and client base.
Part-timeExpandActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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When you are not working with a customer, you will be adding to our self-help knowledge base and contributing to projects that improve the customer experience and service delivery. an assetExperience working with Zendesk, Salesforce, or a similar CRM an assetKnowledge of the dental or health industry an assetThis is a hybrid (#LI-HYBRID) role, with two days in office, to facilitate brainstorming and team buildingOur office is located across from Guildford Mall, in Surrey, BC.At Exan, we pride ourselves on fostering a flexible, high-performing culture that is inclusive and supports professional growth.
Full-timeExpandActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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They are a key point of contact for clients with regards to questions on product details, fit and reference as well as e-commerce logistics, facilitating returns and exchanges as well as resolutions.
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DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers.
Full-timeExpandActive JobUpdated 28 days ago You will be working with some of world's best cyber security technologies and teaming up with top professionals to deliver outcomes that make a difference.
Get training in entry level technical support and IT operational roles while you prepare for the industry CompTIA A+ certification exam.
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The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands.
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A dynamic, reputable, and professional organization in the entertainment and hospitality industry is seeking an ACCOUNTS PAYABLE SPECIALIST to join their vibrant and growing office team. Our client is seeking an Accounts Payable Specialist who will work closely with the accounting team and help support their accounting operations for the businesses within their portfolio.
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It involves project coordination, resource allocation and is the conduit that ensures our Deployment Specialist team delivers the highest value work. Qualifications 5+ years of experience in customer success or account management roles (ideally at a SaaS company), with a track record of success in developing and implementing customer success strategies.
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POSITION OVERVIEW REMOTE CUSTOMER SERVICE REPRESENTATIVELooking for opportunities to work for a rapidly growing company? While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
$15.65 an hourFull-timeExpandActive JobUpdated 28 days ago We are seeking an ambitious individual who will attend to customer service issues and then offer an innovative and personalized solution for each problem.
Job DescriptionI am a recruiting consultant with Artech, and I am hoping I can help you find the perfect next opportunity for your career goals.
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As a Specialist, you will develop and apply high-level technical skills and specialized knowledge on our immunology-related product lines. Job Description Summary Embrace our motto of "Scientists Helping Scientists" and join our Scientific Support Team.
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Provide guidance on developing communication plans in support of business objectives, with a variety of tactics, to encourage greater employee engagement about how their actions support business goals.
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As a Marketing Specialist you’ll have the opportunity to develop and influence the success of B2B, B2B2C and B2B marketing strategies to educate the consumer as well as develop strategies and campaigns to support sales in their efforts to distribute our own proprietary product line.
Full-timeExpandActive JobUpdated 28 days ago