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Customer Support Representative
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Full-time
- This position provides general administrative and customer service support to Mechanical Power Transmission customers across the U.S. In this role, you will act as the central point of contact for inquiries, provide solutions to those within your scope, and escalate those that require it.
- Reporting to an Inside Sales Manager, you will be responsible for managing all aspects of customer orders for distributors, OEMs, and Field Sales Engineers.
- Act as liaison between manufacturing, engineering, warehousing, and customers
- Assist in debit resolution and ensuring clean invoicing to improve DSO
- Provide all basic customer service activities of quoting, warranty, credits, returns, etc.
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Updated 27 days agoSimilar Job
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