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Customer Support Associate
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- Assist customers via various communication channels, including phone, email, chat, and social media, ensuring a consistent and positive experience.
- Utilize multiple systems and software tools to access customer information, track interactions, and document relevant details accurately.
- Recommend opportunities for improvement of our customer service processes and interactions.
- Strong problem-solving and decision-making abilities, with the capacity to think quickly and independently.
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
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