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Customer Success Manager (USA)

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IdealsKansas City, KS
Full-time
  • Stand out as a global creator.
  • Join our team and contribute to the B2B SaaS platform that empowers secure and efficient collaboration for high impact projects all around the globe.
  • Currently, we are looking for a talented and client-focused senior Customer Success Manager to join our team in the United States.
  • In this role, your main objective will be to take care of clients in the post-sales process, upgrade, renew, and capitalize on client experience.
  • We are looking for a tech-savvy individual with a strong analytical mind who can quickly understand and communicate complex issues in a simple manner.
  • Regular performance and salary reviewsUnlimited learning and development activities that aim to develop individual skills/competencies and directly impact your results.
  • It includes different webinars, courses, seminars that develop your hard skills.
  • Budget for attending inspiration and networking events, such as conferences.
  • We believe that such events inspire, increase the energy and enthusiasm level for new achievements.
  • OKR-based planning transparent strategySince 2008, iDeals has won the trust of half a million business users.
  • We have supported thousands of customers to run high-value and mission-critical projects, from the cross-border sales of multi-billion-dollar assets, to the development of revolutionary biotech products.
  • The growth goes on: the team is getting stronger, our client base and revenues are increasing year on year.
  • Commitment to excellence has made iDeals the choice of big names, as well as ambitious startups.
  • Our company is recognized as the highest-rated and most customer-centric in the secure business collaboration market.
  • With us, you will grow professionally by doing work you can be proud of, receive top-market compensation, and collaborate with a motivated and diverse team.

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