Customer Solutions Representative (CSR) I (Remote)
- Realogy's diverse brand portfolio includes some of the most recognized names in real estate: Better Homes and Gardens® Real Estate ( , Century 21® ( , Coldwell Banker® ( , Coldwell Banker Commercial® ( , Corcoran® ( , ERA® ( , Sotheby's International Realty® (.
- To provide support to Home Partners of America customers and real estate agents throughout the "Lease Purchase Program" process, via phone, email, text, and online chat support.
- + Must be able to self-motivate and stay on task while working at home
- + First residential real estate company to endorse the Equality Act and fully support H.R. 1447 amending the Fair Housing Act to include LGBTQ+ as protected classes.
- NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture.
- + CSR will carry a caseload of files and will follow a specific call flow, email, and text touch point cadence according to client and company policy and procedures.
- + CSR will troubleshoot and act as technical support, at times, using a Dashboard; CSR will escalate issues and/or concerns to QA when necessary.
- + Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women's Forum of New York.
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