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Customer Solutions Project Coordinator

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Maxon Furniture IncMuscatine, IA
Full-time
  • Maxon, an industry leader in workplace furnishings, and a top brand in the HNI Corporation enterprise, is in search of a Customer Solutions Project Coordinator to join our team in Muscatine, IA!
  • Position Summary: The Customer Solutions Coordinator is responsible for supporting the growth of Maxon by managing assigned project orders, strategic accounts, and designated dealers providing an exceptional customer experience.
  • This role deploys intense focus on both internal and external stakeholder interests, communicating proactively with all parties throughout the life cycle of the project.
  • Utilize communication strategies to partner with customers to set realistic project schedules and understand the root cause of issues, investigate options for resolution.
  • Develop strategies to organize and prioritize workload, track on-going customer requests and complete follow-up.
  • Provide support to team members, brainstorm new ways to improve processes and provide resources for continued team development.
  • Exercise independent judgment to analyze situations, create recommendations and coordinate with leadership to approve financially impactful solutions.
  • Exhibit a sense of urgency to resolve unexpected complications in projects, develop options resulting in mutually beneficial business solutions.
  • Participate in activities as appropriate to ensure the success of the organization.
  • Why HNI Corporation?
  • HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments.
  • The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands.
  • The residential building products segment is the nation’s leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facings, and accessories.
  • As one of the larger employers in Iowa, HNI Corporation has been ranked by Industry Week magazine as one of the “Top 100 Best Managed Companies in the World”, by Fortune magazine as “The Most Admired Company” in the furniture industry; and named by Chief Executive Magazine as one of the world’s best companies for leadership development.
  • With 40 years of experience developing commercial-grade panel systems, Maxon Furniture Inc. is recognized as an organization of the highest caliber in the office furniture industry, providing clients with outstanding quality and performance.
  • Maxon Furniture Inc. has been regarded as a company delivering exceptional value, products, quality and operational excellence.
  • Much of Maxon product is Buy America Act compliant and are backed by a Limited Lifetime Warranty – helping partners and customers rest assured since Maxon genuinely stands behind the products it produces.
  • We invite you to visit us at www.
  • HNICorp.com for the best visual overview of our organization.
  • EEO/Male/Female/Veteran/Disabled Show more

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