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Customer Service / Traffic Operations Specialist
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Full-time
- ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry.
- Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.
- Perform a system check per different workstations to verify all video surveillance system cameras are working, as well as toll collection systems
- Constantly check the video monitors to verify and locate vehicle accidents, mechanical breakdowns or dangerous debris in the lanes which could disrupt traffic flow and/or endanger commuters
- Monitor the safety and security of CAS and CHP officers as they provide roadside assistance or other required duties
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