Upvote
Downvote
Customer Service Specialist
Share Job
- Suggest Revision
- Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
- REQUIREMENTS: Ability to represent A Culture of Caring and The Pursuit of Excellence Ô through the support of Big Y’s Mission & Vision.
- Ability to represent Big Y by working together with fellow Big Y employees to deliver an exceptional customer experience.
- Assist Front End team with achieving all operations and sales objectives/goals for assigned area (e.g. contribution, budget, gross profit, productivity, inventory management, merchandising/signage, price checks/changes, promotions/contests, etc
- Ability to provide technical support through basic problem solving (e.g., reboots, paper and currency jams, product look up, EFT freezes) Ability to help identify potential theft & suspicious transactions at all checkouts (self-checkout, myExpress Checkout, etc
Active Job
Updated TodaySimilar Job
Relevance
Active