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Customer Service Representative
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Full-time
- Primary contact for Parking Services, HU Housing, CommuterChoice and ID card services information to Harvard University affiliates via walk-in, phone, email, as well as product-specific websites.
- Notary Public services provided by appointment.
- Process ID card orders (bulk printing or individual); enter POI information into University Directory; performs validation, image capture and printing of photo ID cards.
- Process lost ID card fees., Under direction of management, assist with special projects such as processing orders for non-photo ID cards (i.e. access cards, re-writeable and vanity cards) and perform image capture and printing at offsite events.
- Process monthly apartment payments and daily reconciliation of credit card terminals.
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