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Customer Service Representative

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GACO SourcingBirmingham, MI
  • · Contact Vendor to confirm receipt of order/art and obtain ESD, tracking # or proof status
  • · Edit Purchase Order and Sales Order as needed to match Vendor Invoice (i.e. Quantity and Cost) to ensure client is billed accurately
  • · Review Submitted Orders for properly formatted artwork, completeness, accuracy, delivery timeline and acceptable margin
  • · Develop and cultivate positive salesperson partnerships with proactive support and personal attention
  • The CSR takes a personal accountability for expediting shipments that meet or exceed our client's expectation.
  • · Properly schedule Follow-up Dates for special action orders (Critical or Critical Rush) to ensure on-time shipment
  • · Take charge of client problems, vendor errors and shipping discrepancies by responding the same day with profitable solutions
  • · Create and Send Purchase Orders and Artwork to Vendors
Expired 5 months agoInactive Job

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