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Customer Service Representative
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Full-time
- Customer Service Representative (on-site) in US-Wisconsin-Racine API Heat Transfer is looking for people who enjoy being part of transformation.
- Develop in-depth knowledge of TTP’s product line and become proficient in reading a bill of materials (BOM) to understand a product’s parts and components and identify model numbers.
- Review customers purchase order and verify pricing, part number accuracy, addresses (Vendor, billing, and shipping), ship dates, and terms of sale.
- Entry into API’s ERP system (PLEX).
- Collaboration with other departments; Sales, Engineering, Supply Chain, Shipping, and Operations teams to ensure that we are delivering on our customer’s expectations.
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