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Customer Service Rep - Motili
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- information about Goodman/Daikin products, services, and features and assists with quotations, processing orders, and respond
- while responding to customers, processing chat requests, general service requests, orders and quotes for services.
- presented with a com use of issue resolution and de-escalation techniques can effectively resolve
- Help co-workers trouble shoot or answer questions when they cannot find answers themselves.
- Process submitted orders, requests for quotations and assign tickets using designated CSR software (Freshdesk) order center.
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