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Customer Service Manager
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- At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.
- Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists.
- Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions.
- This role is responsible to lead the day-to-day activities of the front-end operations in a retail store, ensuring the guest assistance, customer service, cashier, and cash office areas are fully staffed, trained and operating to company standards.
- Manage a team that completes all front-end cash register purchases (i.e., cash, check, debit/credit/EBT cards, gift certificates) and other transactions (i.e., bottle return, money order) to ensure accurate and timely transactions as well as high levels of customer service.
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