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Customer Service & Collections Representative
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- Physicians Independent Management Services, Inc. (PIMS) is currently looking to hire a bilingual (English-Spanish) Customer Service & Collections Specialist.
- The primary job function is to make outbound and receive inbound calls for the purpose of collecting open medical balances.
- Functions include: Taking inbound calls from patients to discuss their account balance, processing payments, offering discounts/settlements as necessary, or setting up payment plans.
- Duties may also include updating and rebilling insurance claims or referring accounts to appropriate internal departments.
- Medical and remittance/ EOB terminology and familiarity are a plus.
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