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Customer Service - Cash Office Clerk
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$15 - $19.8 an hour
- The Cash Office Clerk provides excellent customer service by answering questions, solving problems, and assisting customers and associates at the courtesy booth/cash office.
- Ability to use company computer programs and applications pertinent to cash office operations.
- Guarantee accurate and efficient handling of sales and service functions at the courtesy booth including but not limited to cash handling, customer complaints and requests, refunds, answering phones, sales of gift cards, cigarettes, and stamps.
- Notify Cash Office Manager, Customer Service Manager or member of the store management team of potential shrink (such as cash handling, pick-ups and loans, cashier over/short, security, shoplifting, sweet-hearting, product handling, and returns).
- Communicate needs and problems to manager on duty and any price discrepancies to the appropriate department manager.
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