Holman Motors Inc

Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities.. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager.. Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes.. Maintain a respectable CSI measurement index.. Benefits Eligible for Healthcare, 401K, paid vacation Our Company In 1971, The Holman Family relocated the success of their automotive experience and began to create one of the largest most successful RV dealerships in the country.

customer service advisor

Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Support the Customer Service Philosophy and Standards. Create and maintain a positive relationship in the Service Center with service employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm. Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Participate in the process of continuous improvement for customers, employees & the Company. Maintain a respectable CSI measurement index. Qualifications Ability to remain and operate an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation Our Company In 1971, The Holman Family relocated the success of their automotive experience and began to create one of the largest most successful RV dealerships in the country. The Holman Family has since grown into thousands of happy campers Our dedication and commitment to your satisfaction, enjoyable and memorable experience is the priority to which we all at Holman Motors recognize and value. After all, we are reminded of the vision every time you visit us.

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