Upvote
Downvote
Customer Operations Analyst
Share Job
- Suggest Revision
Full-time
- This position is responsible for auditing, cleansing, and updating the distributor end customer cross reference (PCR) to BD SAP customer accounts to support sales trace processing in an efficient and accurate manner for all US business segments.
- This position is accountable to analyze reported mis-matches and data problems with PCR entries, to resolve issues by finding correct matches and updating the PCR in coordination with Customer Master Data Management (CMDM), Business Analytics, and Contract Operations teams.
- Accountable for all aspects of data quality for the PCR, and to coordinate corrections and updates with stakeholder teams (CMDM, Business Analytics, and Contract Operations)
- Partner with customer data management, contracting, membership, and other Client teams to responsively address distributor chargeback related issues and claim processing errors
- Exercise appropriate controls to ensure PCR data quality and minimize financial exposure
Active Job
Updated 2 months agoSimilar Job
Relevance
Active