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Customer Experience Manager

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MichaelsBattle Creek, MI
Full-time
  • Lead the Omni channel processes
  • Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Ensure all front end policies and procedures are followed; achieve your KPI’s and manage your team to achieve their role KPI’s
  • Cross trained in Custom Framing selling and production•
  • Plan and lead the execution of the class and in-store events in accordance with Company program
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!
  • Check out our EEO policy [eeoc.gov

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