Advanced Search


Start New Search:

target tech
virtual customer service
picking and packing
social media marketing
writing editing
door to door
saturday and sunday

Customer Care Lead

Share Job
Suggest Revision
Tru Grit FitnessVista, CA
  • Tru Grit is currently seeking a Customer Service Lead at our Corporate Headquarters in Vista, CA. The Customer Service Lead is responsible for the efficient and accurate processing of all customer orders, requests and returns supporting our E-Commerce channel.
  • Coordinate the efforts of the Sales, Marketing, Production, Accounting and Shipping departments in reference to the consumer needs.
  • They are also responsible for responding to complaints from customers regarding Company products and services.
  • Handle all E-Commerce Customers’ daily phone calls, emails, and click-to-chats that come through the Company’s various online business websites within a 24 hour time period
  • Manage and support of team of customer service reps
  • Provide training to all new Customer service reps
  • Provide training on all new product/system updates to current reps
  • Run a series of daily and weekly activity reports by website and specialized products and provide proactive communication among all parties
  • Ensure that all orders within each website are shipping within the allocated shipping window
  • Enter orders for online Customers that call in requesting to place their order over the phone
  • Enter and process all return authorization requests within the approved time period
  • Provide product training in order to be able to service customer inquiries from a technical perspective
  • Resolving routine problems and inquires and referring difficult problems to more experienced staff
  • Will be involved in cross-selling or sales referrals of product and services
  • Specialty tasks such as handling system issues when they come up
  • 2-5 years’ experience in similar position
  • High School Diploma or equivalent; College Degree a plus
  • Strong PC computer skills (including typing); must be proficient in Excel and Word
  • NetSuite, Shopify experience a plus
  • Excellent Customer Service and interpersonal skills
  • Excellent Communication Skills (oral and written), and the ability to handle multiple line telephone console with courtesy and professionalism
  • Proven problem-solving skills
  • Ability to work independently and to prioritize and handle multiple tasks and projects concurrently.
  • Fitness or related industry experience a plus

Similar jobs:

  • All Jobs
  • Active
Virtual Customer Service Lead for Fashion Brand
TradlandsOceanside, CA
Has 2+ years experience in the E-commerce industry (Shopify, Help Scout, Loyalty Lion, Recurate, )
Sales Lead
MarketSourceVista, CA
MarketSource is currently searching for a full-time Sales Lead to work at Target Tech. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories and digital service.
Director of Digital Marketing & Lead Gen
Blast MotionSan Marcos, CA
Lead Gen: Responsible for indentifying lead sources, implemention, and excution of the lead generation / lead nurturing strategy, including marketing system integration / automation (NetSuite & Pardot / Hubspot) and KPI / performance reporting (CPL, Lead Quality, Conversions, ROI).
Customer Service Representative
Tubby Todd BathCarlsbad, CA
Process transactions through various e-commerce platforms including Shopify, Stripe and Shipstation.
Customer Service Representative
Tubby Todd Bath CoCarlsbad, CA
Process transactions through various e-commerce platforms including Shopify, Stripe and Shipstation.
How to Write a Nurse Manager Resume

Regarding a nurse manager job description, Clinical Nurse Managers work in a variety of healthcare facilities and are responsible for supervising and coordinating nursing staff. Common work activities performed by nurse managers include:

Customer Service Representative
Familiarity with E-Commerce channels including, but not limited to, Shopify and Magento is a plus.
Netsuite Delivery Lead - Remote - K
CyberCodersCarlsbad, CA
Top Consulting Firm looking for a Netsuite Delivery Lead to join Netsuite team.
$170,000 a yearRemote
Customer Service
The Home DepotOceanside, CA
The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Customer Service Assistant
JELD - Wen Windows & DoorsOceanside, CA
Associated topics: cajera, cashier, counter, courtesy, customer, customer service associate, deliver, sales, sell, shop
How People With ADHD Can Excel at Remote Work

Attention Deficit Hyperactivity Disorder (ADHD) can present many challenges and can even be difficult to understand. I mean only 4-5% of adults in the US are diagnosed, but it is estimated that very few adults get diagnosed or treated for it. Therefore, there's no way to know how many working adults actually suffer from high-functioning ADHD in the workplace.

Customer Service Associate
WalgreensOceanside, CA
Associated topics: cajero, client, counter, courtesy clerk, customer service representative, retail associate, retail sales associate, sales, sales consultant, sell
Customer Care Specialist
ProSitesVista, CA
The Customer Care Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships.
Customer Care Specialist
Prosites IncVista, CA
The Customer Care Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships.
Winner s Circle Customer Service
Dave & Buster's RestaurantCarlsbad, CA
NITTY GRITTY DETA Customer Service, Customer, Team Member, Restaurant, Retail, Manager, Ticket, Inventory Associated topics: client service, counter, courtesy clerk, retail associate, retail sales, retail sales consultant, sales, service associate, store associate, venta
Learning About Job Titles for Professional Positions

Job titles can tell job seekers and prospective employees a lot about a particular company and position, but job titles have gone through many changes throughout the years. While traditional corporate titles like “Senior Vice President of Marketing” still remain, many company leaders are looking to appeal to younger workers with modern job titles like “Sales Ninja” and “Social Media Guru.” So with things being constantly being shaken up, this is everything job seekers and employees need to know about job titles. 

Customer Service Representative
Advance AmericaVista, CA
Competencies Integrity/Compliance Customer Advocacy Interpersonal Skills Resilience Results/Accountability Inclusiveness Travel Must have a valid drivers license and access to insured, reliable transportation.
Customer Service/Sales
The Home Depot GeneralOceanside, CA
The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Latest Blog Posts:

blog.jobsearcher.comDiversity in the Workplace: How to Update Your Hiring Practices to Attract More TalentGoogle, Apple and IBM are just some of the companies whose hiring practices no longer prioritize or require a university degree in their job descriptions. Instead, they’ve begun emphasizing employability skills, and moved towards skills based hiring for some of their roles as a better indicator of what would make a good employee. Likewise, in light of more recent events of racial injustice, harassement and gender inequality, many businesses are taking a second look at their recruitment strategy to build more inclusive workplaces.
blog.jobsearcher.comMoving for a Job: Is it the Right Choice?One of the big decisions you get to make in your adult life is where to set up your home base and establish yourself. Another significant decision you will face is whether to move that home base and relocate for a new job position, and this is not an easy one. You will probably be wrestling with many thoughts and factors to consider, and things get even more complicated if you have a partner and a family. You also need to find a way to cope with leaving your old job that minimizes the stress of this big decision. So, to help you along, we have the tips you can turn to when faced with moving for a job. Is it the right choice for you? Let's find out.
blog.jobsearcher.com6 Tips to Successfully Make the Leap From Employee to FreelancerOne employment trend that doesn’t seem to get discussed enough is the extent to which people have moved into freelancing in recent years. In 2020, the US had 59 million people who were self-employed, which was up from 53 million in 2014.
blog.jobsearcher.comDo I Have Enough Transferable Skills to Change Careers?When we approach anything new, we often experience one of two responses:
blog.jobsearcher.comMost Promising Los Angeles CareersWhen we think of careers in Los Angeles, most people’s minds go straight to Hollywood. You’re either an actor or an aspiring actor (or an aspiring director, production designer, or costume designer). But the truth is that Los Angeles is a BIG city and the film industry, though famous, is a very small part of it. If you’re looking for a promising career in Los Angeles there are other routes you can take that will be more practical, more lucrative, and more reliable. 
blog.jobsearcher.comMost Popular Jobs in New YorkWith over eight million people that call New York City home and almost 20 million across the state itself, New York is a land of opportunity as well as competition. It's only the 27th largest state, but it's the fourth most populous with two-thirds of the entire population of the state living in the New York metropolitan area, which includes New York City. 
blog.jobsearcher.comTips on Finding Your Next JobLooking for a new job isn't what it used to be. In the past, you'd put some feelers out to your network, check out some job listings and apply to a handful of positions. After a few days you'd hear from a couple and work your way through the interview process. With any luck you'd have a new job nailed down in no time at all.