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Customer Care Associate
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- Customer Care Associate
- Centene is transforming the health of our communities, one person at a time.
- The Customer Care Associate (CCA) is responsible for assisting members and clients at an assigned Fidelis Care office location.
- The CCA must meet daily performance standards and customer service standards in order to achieve the highest level of membership satisfaction.
- Comply with all NYSOH Marketing Guidelines and all Fidelis and Centene trainings within required timeframes.
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