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CSR / Dispatcher

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Sanders & JohnsonCommerce City, CO
  • Sanders & Johnson, Inc. in Denver, CO is calling all energetic and responsible CSR/Dispatchers to apply to join our amazing team full-time WHY YOU SHOULD JOIN OUR TEAMWe are an established HVAC company that invests in our team and offers real opportunities for career growth.
  • We provide our Customer Service Reps with excellent benefits and perks, including paid time off, health, dental, and vision insurance, a retirement plan with company match, life and AD insurance, opportunities for training and advancement, direct deposit, and you can bring your dog to work.
  • We also make it easy to apply.
  • If we have your attention, please continue reading ABOUT SANDERS & JOHNSON, INC.Denver is an extraordinary city, with incredible winters and even more spectacular summers.
  • That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977.
  • Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service.
  • With over 40 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.
  • We are a small but GROWING team that always provides the highest service and quality on every job we do.
  • We also like to have FUN and view ourselves as very different from other HVAC businesses.
  • Due to our incredible history, we know this company is going places, and now is a great time to get on board as we accelerate our growth plans ARE YOU A GOOD FIT FOR THIS FULL-TIME HVAC CSR/DISPATCHER ROLE?
  • We are looking for someone who is motivated to do quality work and further their career as a full-time HVAC CSR/Dispatcher.
  • Ask yourself: Are you looking for a successful career path with a company that values you?
  • Are you committed to doing quality work and motivated to continually improve your skills?
  • Do you believe in doing what's right over anything else?
  • If so, we want to meet you WHAT WE NEED FROM YOUIn this customer service role, you answer incoming phone calls from our current and potential clients.
  • Most of your time is spent on the phone or computer scheduling service requests, entering and verifying data into CRM database, managing the on-call schedule with technicians and our answering service, and overseeing the warranty return process.
  • Your exceptional ability to handle all types of personalities with grace and charm is one of the reasons our clients love doing business with us.
  • You also perform light sales duties and schedule estimates for equipment replacement.
  • Thanks to you, our technicians know where they need to be and our clients are 100% satisfied with our servicesIf you can do this and meet the following requirements, apply todayAt least 5 years of prior experience in a CSR or dispatch roleComfortable with technology and proficient with Microsoft ExcelAble to pass a criminal background check and drug screenPrior experience working in an HVAC company is a plus but is not required.
  • APPLY NOW FOR THIS CSR / DISPATCHER POSITIONAre you self-motivated and able to finish multiple tasks on time?
  • Do you have a calm demeanor with the ability to diplomatically interact with all types of personalities?
  • Do you have strong attention to detail and organization skills?
  • If you answered yes, apply now using our initial quick and easy mobile-optimized application.
  • Associated topics: 911, call, call center, command center, communication, dispatcher, fire, hospital, phone, telecommunicator

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