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Coordinator, Residence Life (Complex Director)

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Emory UniversityAtlanta, GA
  • Description Emory University's Campus Life Division is seeking a Coordinator of Residence Life (Complex Director) to join the team in role that will require on-campus living in a residence hall or other on-campus housing facility.
  • Complex Directors work with Residence Life staff members and the residents to facilitate an environment within the residence hall that will contribute to the intellectual, social, physical, moral, and cultural development of the students.
  • Complex Directors articulate the philosophy and policies of the Office of Residence Life, Emory Campus Life, and Emory University, and, in turn, represent and present the needs and concerns of the students to the administration.
  • JOB DESCRIPTION:Community DevelopmentEncourage students to make the most of their Emory experience by emphasizing awareness of various possibilities for learning and personal development.
  • Counsel students on various issues, as necessary, and is involved in the referral and follow up of residents to Campus Life and university professionals.
  • Be available and accessible to residents by making a strong commitment to being present in the hall.
  • Serve as a campus and community resource for students and staff by advising, providing guidance in planning programs and activities, and providing resources.
  • Be knowledgeable of the residents located in the residence hall.
  • Develop a positive rapport with residents in order to create and maintain a positive atmosphere that stimulates a cooperative environment conducive to studying and group living.
  • Encourage students to act with reason, assume responsibility for their action, and be considerate of personal and group rights and responsibilities.
  • Develops, presents, tracks, and evaluates educational programs for residents.
  • Staff Supervision and TrainingTeach or co-teach a peer counseling course for Resident Advisors (RAs).
  • Supervise a staff of 8-15 RAs. If in a first year hall, also supervise 9-16 Sophomore Advisors (SAs).
  • Assist with recruiting, interviewing, selecting, training, and evaluating staff in the supervisory area.
  • Clearly define responsibilities of staff duties.
  • Develop an agenda for and facilitate weekly staff meetings.
  • On a regular basis, meet one-on-one with all staff members.
  • Provide staff with ongoing performance evaluations to recognize strong performance and develop stepsto improve areas of weakness.
  • Create opportunities for staff development throughout the year for the purposes of continuing educationand teambuilding.
  • AdministrativeManage a department collateral during the summer and academic year.
  • Maintain the budget used for hall programming and other hall-related activities and needs.
  • Serve on call in a designated coverage area to handle emergency or other urgent situations.
  • Respond directly to crisis situations and assist in the direction of responding staff.
  • Ensure reporting ofinformation in a timely, accurate, and appropriate manner.
  • Demonstrate knowledge of and show consistency and thoroughness defining university policies andprocedures.
  • Interpret and enforce all Residence Life and university policies.
  • Maintain operational oversight of one’s assigned residence hall through the coordination of roominspections, coordinating the opening and closing of the hall, management of the occupancy verificationprocess, and distribution of keys.
  • Serve as the primary point of contact for residents’ parents and families regarding residential situations.
  • Community regularly with Campus Services and Housing Operations staff.
  • Serve as a hearing officer for the Office of Student Conduct.
  • Maintain confidentiality in all matters related to residents and staff.
  • Role ModelConvey a positive attitude towards the position and its duties and responsibilities.
  • Demonstrate leadership by developing a space for students to be successful in their personal, academic,and professional pursuits.
  • Act as a positive role model for fellow staff members and residents by not participating in questionableand unethical behavior.
  • Advising Residence Hall AssociationProvide active advisement of one’s respective hall council to ensure effective student-led initiatives and advocacy.
  • Performs related responsibilities as required.
  • MINIMUM QUALIFICATIONS: A bachelor's degree in student personnel, higher education, counseling or a related field.
  • One year of residential life, housing, or programming experience.
  • A master's degree is preferred.
  • Must be able to live in a residence hall or other on-campus housing facility.
  • NOTE: Position tasks are generally required to be performed in-person at an Emory University location.
  • Remote work from home day options may be granted at department discretion.
  • Emory reserves the right to change remote work status with notice to employee.

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