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Content Moderator
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- Talascend is currently seeking a Content Moderator for a W-2 contract located in Plano, Texas.
- The main function of the Content Moderator is to interact with customers to provide information in response to inquiries and reviews about mobile products and to handle and resolve any complaints.
- Moderators are integral in helping provide a wow customer experience to all customers.
- Assist in reviewing/responding of all incoming reviews for mobile (mobile, tablet, watches) for Samsung.com and partner sites.
- Become and remain knowledgeable about Samsung response policies
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