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Contact Ctr Spec I
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$23.33 - $28.02 an hour
Full-time
- Hudson Valley Credit Union is currently recruiting for the position of Contact Ctr Spec I. Primary Function: interact with members via Contact Center delivery systems and build and enhance member relationships by identifying and recommending solutions to members' financial needs.
- Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge.
- Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises.
- This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices.
- Home office/ work environment should be in a quiet and professional setting.
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