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Community Health - Outreach Worker - Mercy Primary Care Clinic - Detroit Cody Rouge High School

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Trinity Health CorporationDetroit, MI
  • Saint Joseph Mercy Health System, one of the nation's top health care services providers, spanning five counties in Southeastern Michigan.
  • SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 6 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers.
  • Full-Time Benefited position scheduled 40 hours per week.
  • Monday- Friday 7:30 am to 4pm.
  • May require some Saturdays mornings.
  • Mercy Primary Care Center (MPCC) was established in March 2001 as a continuing ministry of Trinity Health on Detroit's Eastside.
  • MPCC serves the primary care needs of both uninsured and underinsured adults in Michigan by providing primary care, limited diagnostic testing and imaging, transportation and pharmaceuticals.
  • Mercy Primary Care Center strives to eliminate the barriers to access to care that many individuals face.
  • In addition, MPCC arranges for specialty care through relationships with specialists and partnerships with other organizations.
  • The Community Health Worker (CHW) is constantly engaged in the community served connecting patients with the Detroit Mercy Primary Care Center and partnering organizations.
  • Position works within Cody Rouge High School and supports students and parents connecting them to local health resources.
  • The position conducts outreach to help individuals connect to social service organizations as part of a team focused on improving health outcomes for students, patients, and staff of the high school.
  • The CHW serves as a liaison/link/ intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of clients In addition, the CHW builds individuals and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach community education, informal counseling social support and advocacy.
  • Improves access to healthcare services through in-person interactions, screenings, telephone contacts, coordination of referrals and services by cross-marking services.
  • Conducts Health screening and social assessments.
  • Provides health and wellness education targeting.
  • Promotes understanding of self-management by the client.
  • Understands and can assess and support trauma informed care for students, parents and staff.
  • Assists in facilitating enrollment into federal, state, and local programs.
  • Provides in-service education to service providers relative to healthcare customs/beliefs of the target population and works cooperatively with other community agencies to promote culturally appropriate services.
  • Maintains frequent contact with community agencies serving vulnerable population and participates in school meetings, health fairs and community meetings.
  • Adheres to all ongoing training and/or updates for application eligibility for healthcare coverage.
  • Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity program
  • Maintains good rapport and cooperative relationships.
  • Approaches conflict in a constructive manner.
  • Helps to identify problems, offer solutions, and participate in their resolution.
  • Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Health.
  • Discusses patient and hospital information only among appropriate personnel in appropriately private places.
  • Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH.
  • Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
  • Education: High school diploma or general education degree (GED) required
  • Experience: One to three years related experience and/or training required
  • Certification/Licensure: Valid Driver's license required.
  • Michigan Community Health Worker Alliance certification preferred.
  • Must possess a comprehensive knowledge of the local community.
  • Have the ability to write simple correspondence, effectively interview clients and accurately record medical information.
  • Ability to effectively present information in one-on-one and small group situation to students clients, and other employees of the organization.
  • Ability to effectively relate pertinent information with medical and social service professionals.
  • Ability to drive a vehicle or have access to reliable transportation.
  • Must be able to travel to as needed.
  • Must be able to set and organize own work priorities, and adapt to them as they change frequently.
  • Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
  • Employees of St. Joseph Mercy Health System enjoy
  • Full benefits package including Medical, Dental, Vision, PTO, Life Insurance and Disability
  • Retirement savings plan with employer contribution
  • Opportunity for growth and advancement throughout SJMHS and Trinity Health
  • to learn more about the benefits, culture and career development opportunities available to you at Saint Joseph Mercy Health System.
  • Trinity Health's Commitment to Diversity and Inclusion
  • Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states.
  • Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.
  • We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
  • Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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