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Commercial IT Systems Analyst

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Indivior IncRichmond, VA
Full-time
  • TITLE:Commercial IT Systems AnalystTitle: Commercial IT Systems AnalystReports To: Manager Commercial IT Applications, Information ServicesLocation: Richmond, VAIndivior is a global specialty pharmaceutical company with a 20-year legacy of leadership in patient advocacy, health policy and evidence-based best practice models that have revolutionized modern addiction treatment.
  • The name is the blend of the words individual and endeavor, and the tagline "Focus on you" makes the company's commitment clear.
  • It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction - a chronic relapsing divior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease.
  • The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide.
  • The company has a strong pipeline of products and candidates designed to both expand on its heritage in global opioid use disorder treatment and address other substance use disorders as well as mental health co-morbidities such as schizophrenia.
  • POSITION SUMMARY: The Commercial IT Systems Analyst is responsible for providing Commercial IT application support, primarily for Veeva CRM, to Indivior Commercial business users in the United States.
  • Role is responsible for business and technical analysis, configuration, delivery, and operational/maintenance activities for Veeva CRM and other Indivior Commercial capabilities.
  • Role is responsible for helping to ensure uptake and use of Veeva CRM and other new tools/capabilities/technologies for Commercial business users.
  • He/she will provide analytical support to the US Commercial teams to drive business priorities - role will provide system operational support and input into Standard Operating Procedures and the end user support model.
  • He/she will contribute business process, technical configuration, and delivery/implementation expertise to the team to ensure quality delivery of enhancements/solutions and to ensure daily operation of the environment for of all Commercial capabilities and associated processes.
  • Role will ensure consideration and compliance with Company legal and security standards.
  • The Commercial System Analyst requires effective communication and teaming skills, the ability to formulate clear recommendations on business process issues, and a drive to achieve business goals within set timelines and objectives.
  • Role should understand SaaS and the cloud and an understanding and experience supporting, operating, and configuring Veeva CRM and.
  • GUIDING PRINCIPLES: Indivior's guiding principles are the foundation for each employee's success and growth.
  • Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
  • The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined.
  • The employee may perform other functions that may be assigned.
  • Management retains the discretion to add or change the duties of this position at any time.
  • EQUAL EMPLOYMENT OPPORTUNITYEOE/Minorities/Females/Vet/Disabled

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