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Clinical Secretary (FT), Pediatrics

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D-H Lebanon-D-H ClinicLebanon, NH
  • Dartmouth-Hitchcock Medical Center (DHMC) is a national leader in patient-centered health care and building a sustainable health system
  • Dartmouth-Hitchcock - Today
  • Delivers mail to mail room and picks up mail to be distributed within department on a daily basis, completes monthly tracers and weekly BCA (Business Continuity Application) system checks.
  • Completes any follow up needs for patients as directed by the After Visit Summary (i.e., booking appointments, scheduling lab and radiology exams or arranging for any external procedures).
  • Reports all concerns and complaints to supervisor/manager.
  • Acts as liaison between primary care physicians & specialists outside DH.
  • Responds to minor patient concerns and complaints using service recovery tactics.
  • Manages multiple in-baskets by monitoring, prioritizing and properly routing the messages.
Expired 5 months agoInactive Job

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