Utilize data and analytics to drive process improvements and root cause within the ticketing system, Zendesk, as well as with matrix partners within Payroll, HR and other Functional Support teams.

The scope of the role covers the entire range of SaaS products managed by our team (Google Workplace, Zoom, Okta, Atlassian Cloud, Zendesk, Sailpoint, etc. Experience supporting enterprise SaaS applications (E.g. G Suite, Okta, Zendesk, Slack, Atlassian, etc.

Experience with Ticketing Systems (ServiceNow, Cherwell, Remedy, Zendesk, Salesforce etc). Our Cloud Support Engineers are passionate about keeping mission critical cloud systems operating at peak efficiency.

Proficiency with Zendesk, Microsoft Word, Excel, SAP knowledge a plus. Meet targeted KPI's for mail & phone support. Support consumer direct order management for specific product lines.

Experience in incident management system, Cherwell, Remedy, Zendesk, or comparable system. Provide Level 1 & 2 system support to global users for catering application issues. Are you highly motivated and enthusiastic Application Support personal.

This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now seeking to grow its Technical Support team.

Support documentation experience for SOP, RCA, Work Instruction, SLA management content. Experience using software support tools (such as Jira, ServiceNow, Zendesk) The Senior Manager of Customer Support is responsible for the product support and training of the Gappify SaaS platform.

Job Summary The Guest Services Assistant works closely with the Guest Services Coordinator and Facility and Security Manager to welcome Smart Museum guests and ensure compliance with Smart Museum visitor protocols including protection of art objects while they visit the Museum and its exhibitions.

When not travelling, this role will be hybrid: 2 days per week remote, 3 days per week in-office out of whichever Black and Veatch office is closest to you. Our business continues to invest in renewable energy to power the future and support BV's vision of more sustainable solutions.

At Deloitte Tax LLP, our Global Employer Services mobility tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections.

Job Description AECOM is seeking a Digital Solutions / SaaS Application Support Specialist to join our Enterprise Capabilities team. Excellent communication and problem-solving skillsPatience when handling tough casesService-oriented and able to resolve customer grievances in a timely manner Preferred Qualifications: Experience using Zendesk support software and/or other remote support toolsExperience within the AEC or similar industry Additional Information Due to the remote nature of this position, relocation assistance is not available.

Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.