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Client Services Representative
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Full-time
- The Client Service Specialist's main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital.
- The Client Service Specialist is expected to perform the office duties related to patient care and treatment and to assist the Hospital Manager and doctors as needed.
- The Client Service Specialist reports to the Hospital Manager and in his/her absence, the Managing doctor.
- Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager.
- Assists the Hospital Manager with special projects during slow times.
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