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Client Relationship Manager Healthcare

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Thrive Skilled Pediatric CareFayetteville, NC
  • Calling all social entrepreneurs, Client Relationship Managers and Account Managers!
  • Come work with a purpose!
  • Are you that unique combination and balance of a people-person and results-oriented?
  • Do you pride yourself on being creative and able to solve complex problems and juggle competing priorities?
  • Have you been told you have grit and determination?
  • Would you like to use these skills to make a difference in the lives of children, their families, and the clinicians who support them?
  • Wouldnt it be great to finish your workday knowing youve made a difference to a family in need?
  • We seek a Client Relationship Manager who can hit the ground running cultivating and managing relationships with the parents of our clients and the nurses who care for them.
  • This is a terrific opportunity to build and grow your own business sharing in the personal and financial rewards of a service role in the healthcare industry.
  • Were building our next generation of Location Directors by investing in people like YOU!
  • Come grow with us!
  • Thrive Skilled Pediatric Cares purpose is simple, to provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential.
  • We deliver this through our commitment to our purpose, our passion for what we do, and our pride in contributing to the health and wellbeing of children and their families.
  • New College Grads Welcome to apply!
  • Thrive SPC will train and develop candidates with the right mix of compassion, dedication and determination and those who embody our purpose and core values.
  • Bachelors degree required or equivalent work experience.
  • Minimum of 2 years sales or service experience in fast-paced environment.
  • Demonstrated success in building long-term relationships with a broad range of people.
  • Experience recruiting/hiring candidates desired.
  • Dynamic interpersonal and communication skills.
  • Results-oriented with a proven ability to work independently, as well as with a team, to deliver on expected performance results.
  • A can-do attitude is a must.
  • Excellent organizational and oral/written communication skills.
  • Home care or health care experience desired.
  • Proficient with MS Office (Word, Excel, Outlook, PowerPoint) and other systems.
  • Maintains and updates staffing needs of our patients and their families in a timely manner.
  • Coordinates the opening of new patient referrals in partnership with the Clinical Supervisor.
  • Utilizes Thrive SPC's applicant tracking system to engage and convert nurses and other care team members after initial screening and submission of the candidates from the Talent Acquisition Team.
  • Seeks and engages in opportunities to attract nurses through passive methods: sourcing, employee referrals, local job fairs, etc.
  • to successfully fill the needs of open cases.
  • Takes responsibility to ensure the nurses desired hours are met weekly to ensure retention of the team members.
  • Works closely with Onboarding Specialist to ensure all nurse credentials are up to date.
  • Utilizes strategic staffing methods to optimize the care coverage for all patients and nurses, including communication of all schedule changes, ensuring patients are staffed to meet the patient/guardians needs with an appropriately skilled clinician, and within insurance authorization.
  • Handles on-call responsibilities, responding to employee and client needs, and covering open shifts.
  • This role presents a guided path to leadership opportunities.
  • The candidate successful in this role will have foundational leadership skills that will prepare them for a bigger scope of responsibility within the organization.
  • Thrive SPC is excited about investing in our employees with structured coaching, mentoring and leadership development.
  • About Thrive Skilled Pediatric Care
  • Thrive Skilled Pediatric Care provides care to children who most need it, in the place that is best for them and their families home.
  • We offer a full range of clinical home care services and work collaboratively to ensure our patients receive the highest quality care for the best possible outcomes.
  • Thrive SPC team members work in a rewarding, supportive and values-driven environment, with comprehensive benefits and best-in-class development programs designed to advance their careers.

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