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CFJC Agent I
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Full-time
- This individual will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles to Pick-N-Pull from private party customers or other entities with which the organization conducts business.
- Essential Functions: Interact with customers via phone and/or email to obtain necessary information to create a quote or enter/complete a vehicle purchase order for the sale or donation of vehicles following documented scripting and procedures.
- Interact with customers via phone and/or email to address inquiries and requests for information related to the sale or donation of vehicles.
- Respond to customer requests regarding Pick-N-Pull store information such as hours, days of operation, sales, etc.
- Interact with Pick-N-Pull store personnel to respond to customer inquiries regarding scheduling of vehicle pick up or to assist with the resolution of customer requests, complaints or concerns.
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