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Certified Application Counselor

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Berkshire Health Systems, Inc.Pittsfield, MA
Full-time
  • The Certified Application Counselor must be an expert in federal and state regulations, and knowledgeable about community resources in order to inform patients about their eligibility for Health Safety Net benefits, MassHealth disability supplements, Medical Hardships, Prescription Assistance programs, or to link eligible patients with free or reduced cost primary and specialty care services when possible.
  • Under the supervision of the Program Manager, the Certified Application Counselor facilitates enrollment of uninsured and underinsured patients and community members into a Qualified Health Plan through the Marketplace and/or other health insurance programs such as Medicaid and CHIP, and assists qualified individuals in making informed decisions on the selection of a health plan.
  • DEFINITION/PRIMARY FUNCTION Under the supervision of the Program Manager, the Certified Application Counselor facilitates enrollment of uninsured and underinsured patients and community members into a Qualified Health Plan through the Marketplace and/or other health insurance programs such as Medicaid and CHIP, and assists qualified individuals in making informed decisions on the selection of a health plan.
  • License, Certification # Registration: CAC - Certified Application#Counselor#within 3 months of hire Other Requirements: Knowledge of the principles and correct usage of the English language for effective written and spoken communication including: grammar, spelling, sentence structure, word meaning, and punctuation.
  • Experience: 1 - 3 years healthcare outreach, counseling, human services, or legal advocacy Education and Training: A Bachelor#s degree (in a health, business, or legal-related discipline) or Certified Application Counselor designation may be substituted for the required experience.
  • 1 - 3 years healthcare outreach, counseling, human services, or legal advocacy
  • CAC - Certified Application Counselor within 3 months of hire
  • Ability to deal tactfully and establish and maintain harmonious working relationships with others, including, for example, working in a team setting, functioning successfully in group situations, establishing rapport with persons from different ethnic, cultural and/or economic backgrounds, interacting with and demonstrating empathy to people who are under physical and/or emotional stress and maintaining a calm manner in stressful and/or emergency situations.
Last updated 10 days ago

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