The People Concern

Location: The Nest, Downtown Los Angeles, CA. Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.). Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training and financial literacy training to enhance housing stability. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

case manager

Title: Case Manager, Rapid RehousingDepartment: HousingReports to: Program Manager, Rapid RehousingSchedule: Monday-Friday, 8am-4:30pmLocation: The Nest, Downtown Los Angeles, CAStatus: Full Time, Non-exempt, Non-managementSUMMARYThe Coordinated Entry system Rapid Rehousing Case Manager will provide field-based services to single adult individuals experiencing homelessness as they transition to stabilizing into permanent housing. The CES RRH Program offers short to mid-term rental subsidies combined with linkages to employment and services in order to end clients' homelessness as well create longer term self-sufficiency. The CES RRH Case Manager primary responsibilities are to implement housing stabilization plans and coordinate linkage to community based services. Housing stabilization often means working with clients on education, employment and life skills needs to ensure housing retention. Case Managers are also responsible for building and maintaining good working relationships with landlords, management companies, property owners.ESSENTIAL DUTIES & RESPONSIBILITIES1. Maintain a case load of up to 20 clients for case management services2. Develop effective, trusting relationships with program participants3. Work with clients to implement and update a housing stabilization plan that will maximize housing retention4. Assist clients with accessing resources and services to increase housing stability (e.g. linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.)5. Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g. HACLA appointments, doctor's appointments, court appearances, benefits hearings, etc.)6. Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training and financial literacy training to enhance housing stability7. Assist client in developing and attaining goals related to education, vocational training, and/or employment8. Provide advocacy as to help mediate issues and barriers between landlord and client9. Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement10. Participate in case conferences, tenant meetings, staff meetings, and community meetings as required11. Keep up-to-date, accurate, well-written/well documented case notes; complete all documentation and paperwork in a timely manner; prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with any and all information requested in the timeframe given12. Attend required trainings while seeking out learning opportunities for continued education; staying up-to-date on best practices in ending homelessness and client car13. Submits accurate and timely documentation for monthly financial assistance requestsQUALIFICATIONS1. High School Diploma, GED, or Equivalent required2. Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and one years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience preferred3. Knowledge of homeless social service providers and Coordinated Entry System4. Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner5. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills6. Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment7. Able to work effectively with a wide range of constituenciesPreferred Qualifications1. Bilingual (English/Spanish)WORK ENVIRONMENT1. Combination of field and office environment2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.3. On occasion walk or drive to different local sites4. Will necessitate working in busy and loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist, and sit throughout the dayRESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES1. Maintain a safe work environment and confidentiality at all times2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues3. Organize and prioritize multiple activities to meet all external and internal deadlines4. Maintain professional demeanor that reflects positively on the agency5. Demonstrate respect and courtesy toward others6. Able to thrive in a work environment emphasizing teamwork and collaboration7. Respond in a timely manner in all aspects of communication8. Work with minimal supervision9. Perform other duties as assignedEqual Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based?on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b)Paid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate DiscountsOther details* Pay Type Hourly* Min Hiring Rate $23.08* Max Hiring Rate $23.65* Travel Required Yes* Required Education High SchoolApply Now

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