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Canvas LMS Trainer (Remote)

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XeroxHouston, TX
  • Our client is looking to add a Canvas LMS Trainer to their online education division.
  • The Canvas LMS Trainer is a full time, 18 month + contract position offering a full benefit package (to include health, dental, 401K).
  • The Canvas LMS Trainer to contribute to the development, expansion and maintenance of a comprehensive Canvas training and development program for faculty and staff.
  • The Canvas LMS Trainer will provide virtual training and support to faculty on how to set up and maintain their courses in Canvas.
  • The trainer will lead webinars and conduct 1:1 virtual appointments with faculty and staff, as well as respond to support tickets on Canvas related issues.
  • The trainer will be responsible for creating resource guides, videos, and helping to create and maintain other documentation and resources related to Canvas.
  • Provides Canvas training and support to faculty and staff
  • Conducts webinars and provides 1:1 user support on the Canvas platform
  • Assist faculty with building courses and creating content
  • Creates user-friendly instructional materials and resources in various formats including resource guide, web pages, and Canvas resource courses and videos
  • Works with the Educational Technology team to support educational technology integrations inside of Canvas
  • Evaluate training needs and assess training effectiveness
  • Respond to support tickets generated by users relevant to use of Canvas LMS as assigned
  • Access to home internet with speeds of at least 15 MBPS.
  • Bachelors degree in Instructional Technology or closely related degree
  • 3-5 years of hands-on experience with Canvas LMS support, preferably in a higher education environment
  • Prior experience in creating resource guides and documentation
  • Prior experience in developing and delivering online training workshops and video tutorials
  • Outstanding oral and written communication skills, interpersonal skills and user support skills
  • Strong technology skills including expertise using Canvas integrations such as Zoom, Microsoft Office and Google Suite
  • Experience using and supporting video and web conferencing tools such as Zoom and Microsoft Teams
  • Must be able to work effectively with all levels of faculty and staff
  • Able to work independently and as part of a team
  • Superior customer-service skills; must enjoy helping faculty and staff
  • Demonstrated ability to conduct virtual trainings
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Strong work ethic

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