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Comtronic Systems LLCCle Elum, WA
  • Position will provide support for phone and software systems to customer base via telephone and telepresence technology.
  • May include creating end user documentation; providing end user, administrator and technical support staff training; remote system installation and configuration; remote upgrades; network monitoring and troubleshooting; SQL scripting; and automation using custom SQL queries.
  • Additional field work to support existing customers and install new systems also required.
  • Familiar with T1 and SIP communications
  • Provide hardware and software support.
  • Provide excellent customer service with tact and diplomacy over the phone, via email and using remote desktop control applications.
  • Document, track, and monitor help desk tickets to ensure timely resolutions.
  • Assist in building, configuring and burn-in of server hardware and equipment to support software applications and telecommunications.
Expired 6 years agoInactive Job

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