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Call Center - Inbound Calls

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Randstad USAlpharetta, GA
  • call center- inbound calls.
  • alpharetta , georgia
  • $17.50 per hour
  • category office and administrative support occupations
  • Do you have call center experience?
  • Are you knowledgeable in the customer service field?
  • You can use both of those skills in this customer service position.
  • We are currently recruiting for a customer service rep for a leading automobile company.
  • Job address is 1500 Morrison Pkwy Alpharetta Ga 30009.
  • Make sure this commute is good for you.
  • Small office atmosphere that supports a team environment.
  • Apply now and schedule an in person interview.
  • salary: $17.5 - $17.5 per hour
  • work hours: 9 AM - 5:30 PM
  • education: High` School
  • In person interviews only
  • Answer incoming phone calls in order to: assist dealerships with order entry automotive parts questions.
  • Actively listen to our representatives and their needs.
  • Be able to effectively communicate in an articulate, empathetic, and professional tone.
  • Make outbound calls to resolve issues.
  • Research parts problems Use dealership resources, SOP, good business judgment, and customer service skills to effectively solve issues Proactively communicate potential issues internally with management and other dealerships via text, email, and/or phone in order to provide the best possible customer experience remain stationary for long periods of time, operating office equipment, and repetitive motion Maintain a professional business casual appearance and work space.
  • Call Center support (1 year of experience is preferred)
  • Customer Service (1 year of experience is preferred)
  • Email inbox monitoring
  • Years of experience: 1 year
  • Experience level: Entry Level
  • Randstad is a world leader in matching great people with great companies.
  • Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
  • Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  • For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations.
  • Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
  • we are here to help you with your questions.
  • +1 770 442 2447 (tel:+1 770 442 2447)
  • healthcare call center (inbound)
  • $15 - $16 per hourposted may 5, 2022Are you a healthcare professional with call center or customer service experience?
  • We are looking for an out-going, professional and personable call center professional to add to our team in Atlanta.
  • This position will be supporting a large ophthalmology practice in Georgia.
  • This role is 100% in office Monday- Friday.
  • The office is currently located in Sandy Springs but will be relocating to Lawrenceville in a few months.
  • We offer excellent benefits and other fun perks such as: team lunches, celebrations for accomplishments, positive work environment, and generous PTO. salary: $15 - $16 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Answer telephone promptly and in a polite and professional manner.
  • Obtain and enter accurate demographic information into Nexteck (address, telephone number, email address, name of insurance company or self pay status).
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Schedule new patient appointments Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
  • Inform caller of estimated length of time of appointment.
  • Remind caller to arrive 10 - 15 minutes before scheduled appointment to complete paperwork.
  • Inform caller of estimated length of visit.
  • Remind caller of cancellation/no-show policy.
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
  • Act as a liaison for the patients and the clinics.
  • The essential functions of this role include:working in a smoke free environmentSkillsMedical SchedulingObtaining patient demographicsTelephone EtiquetteTyping SkillsActive ListeningCall Center SupportInsurance Verification Speaking with Patients Scheduling AppointmentsCritical Thinking Answering Inbound CallsBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies.
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