Advanced Search
Title
Company
Description

Location:

Start New Search:

hr partner
hr service center
amazon fulfillment
one stop
debate
fulfillment center
hr operations
hr coordinator
hr management
fence
fencing
call center customer service
call center representative
human resources specialist
hr manager
trails
labor relations
inbound calls
law firm
kronos

Call Center Human Resources Associate

Share Job
Suggest Revision
AppleOneOrlando, FL
  • Our client is looking for an HR Service Center Representative to join their growing team!
  • Handles all incoming calls into the toll free Employee Service Center contact number and determines if they need to be transferred to a Specialist.
  • Creates tickets for customers calling the Employee Service Center and strives to assist the customer with a first call resolution either themselves or by escalating the call to a Specialist.
  • Escalates time sensitive and/or high impact inquiries to Specialist, supervisor or manager.
  • Respond, resolve and/or distribute customer inquiries to the appropriate team member for resolution.
  • Responsible for responding and resolving general payroll, benefit and leave customer inquiries.
  • Follow up on outstanding issues to ensure resolution, keep customers informed on the status of research and closes Service Now ticket when complete if applicable.
  • Submits Kronos and PeopleSoft access changes to HRTS on behalf of the customer.
  • Provides online navigation assistance for customers and utilizes the Bomgar tool to effectively identify and resolve the problem.
  • Keeps abreast of changes in local, state, and federal laws; changes policy and/or contract language as they pertain to the payroll function.
  • Responsible for securing, safeguarding and keeping confidential employee information
  • Position supports 4 time zones.
  • Must adhere to scheduled phone time during shift and remain flexible to support unanticipated events that drive volume.
  • Flexibility is required to support peak volume events throughout the year.
  • If you meet the requirements for this role, apply today!
  • We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Similar jobs:

Active
  • All Jobs
  • Active
Human Resources Specialist
HAYSOrlando, FL
Having gone through exponential growth recently, they are looking for an HR Coordinator to support various HR processes and special projects within the Operations Center of the firm.
Call Center Representative
Fence OutletOrlando, FL
Improve the call center customer service experience, engagement with customers and facilitate organic growth with co-workers. Stable Position - Full Time - 40 Hr. Work Week minimumCompany provided breakfast on Fridays & Lunch on Saturdays for scheduled employees.
$31,000 - $49,000 a year Full-time
Human Resources Admin
Accounting PrincipalsOrlando, FL
Learn and continually improve your knowledge of HR Ops through research, review and debate with your colleagues. Train to be an expert in all things HR Operations. We need flawless paperwork and conversation audit trails to ensure we are providing the very best and most compliant service to our customers.
Human Resources Intern - Field Operations
AmazonOrlando, FL
This position will be located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network. We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner.
Intern
Human Resources Manager
HUDDL3 GroupOrlando, FL
As full-time HR Manager you will be a trusted thought partner to business leaders, providing guidance, coaching, and HR strategies that deliver on business objectives. Huddl3 Group is looking for an HR Manager to join our growing People & Culture team.
jobsearcher.com/blog
Recruiting in a Recession: Hard Truths That Talent Acquisition Experts Must Accept

The summer had economists from around the globe embroiled in a debate about a possible recession coming in the next few years (or months). As of October 2022, the U.S. Labor Department data put the current inflation rate at 7.7%. The recent layoffs in the tech industry are just the first of what is soon to be a string of cutbacks by companies looking to save costs. For recruiters, this means freezes in hiring and fewer openings. It will also include the uphill task of finding the best candidates for them from the coming influx of recently laid-off job seekers. Now is probably a good time to brace for tough times in the next few years in the talent acquisition industry. To survive and thrive recruiting in a recession, here are some hard truths you will need to accept.

Human Resources Generalist
Ampcus IncorporatedOrlando, FL
Siemens Gamesa Renewable Energy is seeking a HR Generalist. " Professional (PHR), Senior Professional (SPHR) or Global Professional (GPHR) in Human Resources. " Support HR Business Partner, Centers of Expertise (COE) and the business with annual bonus structure and payout.
Human Resources Coordinator
US Anesthesia PartnersOrlando, FL
Handles HR communications related to committee involvement by platform and assists with MSO employee engagement. This role provides administrative support to the Human Resources Director as needed, including record-keeping, file maintenance and HRIS entry.
Human Resources Generalist
Park Square HomesOrlando, FL
With a 30+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes has an opportunity for a talented HR Generalist to join our team.
Human Resources Program
General ElectricOrlando, FL
Many on our HR team have opportunities to create a great impact on the world through strategic leadership, organizational design, people analytics, talent management, career coaching and leadership development.
jobsearcher.com/blog
10 Importancies of Setting Realistic Goals

We’ve all heard how important it is to set professional and personal goals. Developing and establishing goals keeps us motivated and moving forward in life. But not all goals are created equal. If you’re chasing goals that are too lofty, you’ll end up disappointed when you cannot reach them. Setting goals that are achievable and measurable is the key to success.

Human Resources Manager III
Marriott Vacations WorldwideOrlando, FL
The HR Manager will act as an internal consultant and lead liaison to client groups in the areas of associate relations, administering HR policies/programs and first point of contact for leaders and associates for HR related questions/concerns, and providing day to day HR support to Senior HR Business partners.
Call Center Representative
Jackson HewittOrlando, FL
We are not a cold lead calling center. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. We handle refund inquiries along with customer service issues to help the customer.
Human Resources Manager
U.S. Pipe, a Forterra CompanyOrlando, FL
US Pipe is currently seeking a Human Resources Manager to provide leadership for the full scope of HR functional activity at this stand-alone manufacturing site. Drives execution of plant-level HR process and programs (recruiting, employee relations, performance management, etc) in alignment with Company policies and practices, with a continued focus on process improvement.
Human Resources Business Partner
HmshostOrlando, FL
Summary The Field HR Business Partner B (HRBP) is the senior-most HR position responsible for a branch or multiple branches with substantially high sales volume within a Region that is collectively managed by a Senior Director of Operations B or C (SrDO.
jobsearcher.com/blog
Email Etiquettes Principles Why is it Important 

Why is email etiquette important? Let's imagine you're hiring for a new role, and you’ve just received the email below.

Human Resources Manager
United States Pipe And Foundry Company, IncOrlando, FL
Prior hands-on experience in union environments, inclusive of negotiating collective bargaining agreements Demonstrated ability to influence stakeholders at all levels of the organization Strong oral and written communication skills Prior HR system experience, inclusive of HRIS conversions project leadership Demonstrated bias toward action, and ability to handle competing priorities Working knowledge of FMLA, EEOC, ADA, AAP, and other related local, state and federal labor laws.
Senior Human Resources Generalist
CUESOrlando, FL
The Sr. HR Generalist serves as the business partner for local leaders to support business goals, employee development, cultural change and business growth. Ensures HR records are maintained to support HR audit & compliance (incl ISO & ASME certification requirements.

Latest Blog Posts:

jobsearcher.com/blog10 Reasons HR is Important to an Organization"Nothing we do is more important than hiring and developing people."
jobsearcher.com/blog7 Importances of Organizational Culture and How to Build ItThe world of work has drastically changed in the past few years. Where a good salary and a nice office might have been enough to attract talent in the past, employees today expect flexibility, growth opportunities, and a healthy work environment. In fact, 77% of applicants say they’d consider a company’s culture before applying for a job. 
jobsearcher.com/blogCollaborative Recruiting: The Key to a Better Talent Acquisition StrategyTalent acquisition is a multi-stage process where candidates undergo various application steps before getting hired. The unfortunate reality is that it is a labor-intense system, with the hiring manager and recruiter often handling all of the work on their own. Ask any one of them, and you will hear about the overabundance of applications and the demanding task of filtering through them to find the best candidates. The quality of talent suffers under the weight of all that work on one person's hands. It's not easy, but as many companies are starting to realize, there is a better way. The future of talent acquisition lies in collaborative recruiting!
jobsearcher.com/blogWhy Are Internships Important & How Can You Get One?Internships are for college students or people who have just completed their degree. If you are a student or recent grad, you may be wondering how to land an internship. If you've never had one, you may even wonder if you need one. After all, didn’t you work in that call center while also doing exams? Or perhaps you’ve bartended your first year in college?
jobsearcher.com/blogWhy is Networking Important & How to Network EffectivelyEven if you’ve worked hard to earn a degree from an impressive school, landing your dream job might still come down to who you know – otherwise known as networking. Lots of qualified candidates might apply for a job, but the person who gets it might very well be so-and-so’s sibling, friend, or kid. Sometimes the only way to get your foot in the door is to know someone.
jobsearcher.com/blogWhy Do Recruiters Ghost and What Can You Do About It?Once you’ve finally mustered up the courage to find another job, leaning into the job hunt can feel scary and overwhelming. So, it does nothing to help your confidence when your outbox is full of unanswered follow-ups and interview requests. You thought that ghosting only happens on dating apps—so why do recruiters ghost, too? Recruiter ghosting is not an effective recruiting strategy, but sometimes it’s inevitable. How can you overcome such an unfortunate new career trend? Read on.
jobsearcher.com/blogInternal Hiring Best PracticesEach companies hiring strategy is based on a set of rules that defines the ideal candidate. Many companies utilize internal and external hiring to ensure they have skilled, experienced workers. If you work in recruiting, maximizing your internal hiring strategies could be the key to retaining employees and simplifying your hiring process.