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Business Operations Specialist

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Securian FinancialSt Paul, MN
  • If you enjoy work that is both interesting and challenging, and you have some aptitude and comfort utilizing varying technologies while working with numbers and other detailed information, this position may be for you.
  • The Employer Technical Services (ETS) team is one of several business units in the Retirement Solutions division that provides a range of processing and servicing tasks focused around serving our external clients
  • employers who sponsor 401(k) plans.
  • This position includes both internal and external customer servicing interaction and provides opportunities to be part of work groups and projects to share feedback, develop process enhancements and to grow your own skills and knowledge in 401(k) servicing and compliance.
  • Perform compliance testing for 401(k) retirement plans using the ASC and OMNI computer systems.
  • This includes validating data provided to Securian and working with the client to resolve any discrepancies.
  • As applicable, perform calculation of annual employer contributions, utilizing ASC and Microsoft Excel and coordinating with the client and other Securian business units to ensure timely and accurate processing.
  • Prepare annual 5500 filing forms and applicable schedules.
  • This includes coordinating to ensure the client can sign and e-file the form before the applicable deadline.
  • Provide service to both internal and external customers, including backup to Account Managers, email replies, phone servicing, research, and documentation and resolution of issues.
  • Demonstrated analytical and problem-solving aptitude
  • Strong ability to multitask, plan and prioritize assigned work
  • Math aptitude to effectively handle complex calculations
  • Excellent attention to detail
  • Strong verbal and written communication skills
  • Strong service skills to handle several requests and priorities
  • Ability to work effectively as part of a team
  • Adaptable to change
  • Available to work overtime during peak periods, especially from January through March each year
  • Working knowledge of Microsoft Word and Excel
  • Understanding of pension plan documents, systems, and processes
  • Ability to work at least 40 hours per week
  • Ability to utilize keyboard, mouse, and computer for approximately 4-6 hours per day
  • Ability to utilize phone for approximately 2-4 hours per day
  • Ability to perform simple grasping including handwriting, paper manipulation, sorting, folding, etc.
  • periodically throughout the entire workday
  • The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Securian Financial has been around for 140 years.
  • We're committed to giving back to our community, donating 15,000 employee volunteer hours this past year.
  • We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company.
  • There's a reason our employees have voted us as a best place to work year after year!
  • Generous paid time off.
  • We want you to take time off for whatever matters most to you!
  • Tuition reimbursement program.
  • We value continuous learning at Securian!
  • Company-funded pension plan as well as 401K retirement plan - great resources to secure your financial future.
  • Continuous opportunities for new challenges.
  • Variety of health plan options as well as dental and vision plans.
  • Paid maternity/paternity leaves.
  • Securian Financial Group, Inc. does not discriminate based on race, color, creed, religion, national origin, sex, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance, status in a local human rights commission, or any other status or condition protected by local, state or federal law.
  • If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by telephone 651-665-5522 (voice), 711 (telecommunications relay), or by email at
  • To view our privacy statement click here
  • To view our legal statement click here

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