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Block Clerk (Daily)

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Alt Adesa Ark - La - Tex LlcShreveport, LA
  • Job Summary: Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system.
  • Corrections to be documented on the appropriate form when an error is made.
  • Must know, practice and ensure company policies and procedures and state or federal laws are always followed.
  • Responsibilities and Duties include but are not limited to the following:Provide excellent customer service:Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions.
  • Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
  • Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
  • Record the sale:Review pre-populated AMS data.
  • Enter any missing or modified announcements the dealer or auctioneer announce as requested.
  • Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
  • Ensure accurate recording of the sale price and bidder numbers are entered.
  • Document any corrections on the appropriate form when an error is made and turn into Manager.
  • Other:Maintain a good flow of communication with the auctioneer and dealer representative.
  • Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies or procedures.
  • Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety.
  • Advise Facilities of all breakdown and maintenance needs immediately.
  • Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.
  • Report all incident to the Manager.
  • Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. Block Clerk Qualifications:High School Diploma or GED preferred.
  • One (1) year of clerical experience with basic computer skills and date entry skills required.
  • Accurate typing skills and ability to multitask.
  • Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position.
  • Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person.
  • The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

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