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Billing Specialist

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A Childs Voice IncAlbuquerque, NM
Full-time
  • A Child's Voice emphasis is to help individuals and families heal, energize, and become aware of their inner strengths.
  • Our services are designed to meet the mental health needs of individuals, parents, infants, toddlers, children, teens, and their caregivers.
  • We achieve this by providing a neutral safe space, listening to their concerns, and customizing a treatment plan.
  • Our relational counseling is based in neuroscience, trauma informed interventions and child focused collaborations.
  • Perform billing of clinical services rendered
  • Coding, billing and accounts receivables duties, including data entry of charges, payments and adjustments
  • Review patient accounts to ensure accuracy and completeness of claims billing for maximum reimbursement
  • Review explanations of benefits from third party payers to determine if payment was made correctly and if denial can be re-billed
  • Follow up on delinquent insurance claims in a timely manner
  • Research and resolve discrepancies, denials, and appeals on all accounts
  • Manage patient accounts and collections
  • Work with Front-Office Coordinators to ensure accurate collection of co-pays
  • Analyze and maintain reports to ensure timely submission of claims
  • Identify problems and finds solutions
  • Provide information to insurance carriers or patients regarding patient accounts
  • Assist patients with billing problems
  • Notify supervisor of ongoing problems
  • Prepare attachments, such as Explanation of Benefits copies, for secondary billing
  • Respond to incoming correspondences or phone calls
  • Maintain accurate and complete records
  • Education: High School or equivalent
  • Experience: 1-2 years of related experience; or equivalent combination of education and experience
  • Position requires a high level of understanding and skill in the area of A/R, electronic billing, EOB's, claim appeals, collections, and complete understanding of insurance benefits
  • Ability to handle multiple priorities
  • Excellent verbal and written communication
  • Attention to detail
  • May work a flexible schedule in response to the needs of the target population served, including evening and Saturday hours
  • Some remote work available
  • It is our mission at A Child’s Voice, to provide our community with caring, empathetic, resources to produce positive outcomes.
  • Our priority is to focus on family and individual healing through the use of Trauma informed therapy.
  • We hope that you will find our mission aligns with your passion and we can partner to have a major impact on our community.

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