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Bartender - Michael's Genuine Food & Drink - Cleveland

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Genuine Hospitality GroupLakewood, OH
  • With delegated authority, reporting to the General Manager, Restaurant Manager, Beverage Manager and Lead Bartender, the Bartender is responsible for
  • Essential Function: Take beverage orders from guests and servers.
  • Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes.
  • Learns the names and personally recognize our regulars.
  • Record drink orders accurately and immediately after receipt into the register system.
  • Accept guest payment, process credit card charges and make change (if applicable).
  • Wash and sterilize glassware.
  • Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons.
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
  • Clear and reset tables in bar area.
  • Present drink menus, make recommendations and answer questions regarding beverages.
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
  • Receive and serve food orders to guests seated at the bar.
  • Report all equipment problems and bar maintenance issues to restaurant manager.
  • Assist the restocking and replenishment of bar inventory and supplies.
  • Reports to work on time and as scheduled.
  • Understands shift ends once approved by MOD. Ensures that company policy in regards to drinking age is followed and that the service of alcoholic beverages to obviously intoxicated guests is stopped and referred to the Manager on duty immediately.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor Competencies: Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
  • Completes tasks on time or notifies appropriate person with an alternate plan.
  • Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education and/or Experience : A minimum of 1 year experience as a bartender.
  • Have working knowledge of beer, wine and liquor and common drink recipes Be 21 years of age.
  • Possess math skills and have the ability to handle money and operate a point-of-sale system.
  • Be able to learn our menu, including food, beverage and wine; maintain a working knowledge of all changes provided by management, Chef de Cuisine, Beverage Director.
  • Language Skills: Ability to read, speak and interpret documents in clear English.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
  • Physical Ability Be able to work in a standing position for long periods of time (up to 10 hours).
  • Be able to reach, bend, stoop and frequently lift up to 40 pounds.
  • Must have exceptional grooming habits.
  • Maintain a clean uniform throughout shift.
  • Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

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