Hotel Investment Services

From retirement parties in the Noggin Room Pub, to baby showers in the Reycraft Room, to summer weddings overlooking Lake Michigan on the Veranda, the Perry Hotel offers spaces and menus to fit every event, and our Banquet Manager ensures that the service received is second-to-none.. As department head for the front-of-house staff for banquets and the H.O. Rose dining room, the Banquet Manager will direct a team consisting of servers, hosts, bartenders and others to execute events as planned by the Group Sales Team.. Coordinate banquet production and plating with the Executive Chef, Sous Chef, and Banquet Captain.. As needed, assist Sales Team with wedding planning details – meet with couples for site tours, menu questions, etc.. Learn to utilize all hotel, dining and catering software, such as Infor SCS (Catering Software), RoomKey (Property Management System), Heartland Restaurant (Point of Sale), etc., with a particular focus on understanding the event life cycle including invoicing and accounts receivable functions.

banquet manager

For over 125 years, visitors from near and far have chosen the Perry Hotel as their preferred venue for some of their most memorable life events. From retirement parties in the Noggin Room Pub, to baby showers in the Reycraft Room, to summer weddings overlooking Lake Michigan on the Veranda, the Perry Hotel offers spaces and menus to fit every event, and our Banquet Manager ensures that the service received is second-to-none.
Objective:
The Perry Hotel Banquet Manager will work closely with the Group Sales Department, Culinary Team, and senior management, in the execution of group events to assure 100% guest satisfaction at the Perry Hotel.
Job Summary:
As department head for the front-of-house staff for banquets and the H.O. Rose dining room, the Banquet Manager will direct a team consisting of servers, hosts, bartenders and others to execute events as planned by the Group Sales Team.
Basic Functions & Responsibilities:
Hire, develop and supervise an effective team of servers, hosts, bartenders, and others that make up the staff of the H.O. Rose Dining Room and Banquet Department.
Review banquet event orders (BEOs) daily and make note of any changes.
Brief the banquet staff daily about the upcoming and current functions.
Coordinate banquet production and plating with the Executive Chef, Sous Chef, and Banquet Captain.
Attend weekly meetings to discuss upcoming BEOs with the Sales and Catering team
Interpret Event Documents produced by the Sales Team to direct the set-up, service, clean up and reset for special events and ala carte service in the H.O. Rose dining room.
Create weekly schedules on a timely basis for the Banquet and H.O. Rose Room staff appropriate for booked events and hotel occupancy levels.
Assist Sales Team in developing guest packages involving specialized, local events for service organizations, etc.
As needed, assist Sales Team with wedding planning details – meet with couples for site tours, menu questions, etc.
Conduct staff training on at least an annual basis or as needed to maintain high standards of dining room and banquet service.
Learn to utilize all hotel, dining and catering software, such as Infor SCS (Catering Software), RoomKey (Property Management System), Heartland Restaurant (Point of Sale), etc., with a particular focus on understanding the event life cycle including invoicing and accounts receivable functions.
Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Identifies the developmental needs of banquet staff and provides coaching and mentoring to improve their knowledge and skills.
Required Skills and Qualifications:
Minimum of five years hospitality industry experience preferred.
Bachelor’s degree or higher preferred but not required with equivalent experience.
Knowledge of hotel operations – both lodging and food and beverage experience preferred.
Availability to work holidays and weekends.
Detail-oriented & organized.
Excellent written & oral communication skills
Proficiency in Microsoft Office Suite
Ability to work and communicate well with guests, coworkers, and employees.
Ability to effectively lead and supervise staff.
Ability to identify problems and provide creative and sound solutions.
Ability to multi-task, manage and prioritize projects.
Ability to maintain a calm, positive and professional manner when dealing with interpersonal issues among colleagues, employees, and guests.
The Perry Hotel Banquet Manager position requires self-motivation; working hours will vary by season and according to our guests’ requirements.
Job Details:
Job Type: Full Time
Compensation: Annual Salary $55,000
Benefits:
Medical, dental and vision insurance available
100% Company Paid Life and Short Term Disability Insurance
Paid Time Off
Flexible Holiday Schedule
Dining and Lodging Discounts

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