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Associate VP, Product Management, Contact Center Digital, And Conversational AI Experience
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- Associate VP Product Management Contact Center Digital and Conversational AI Experience
- As a company focused on the health and well-being of the people we serve, Humana is committed to advancing the employment experience and vitality of the associate community.
- Against that backdrop, we are seeking an accomplished leader to join our team in the newly-created role of Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience.
- In addition, you will lead the vision of building a broader omni-channel interaction database with ability to stitch customer journey, identify pain points and deliver process automation.
- The AVP will report directly to the Vice President, Retail Digital Transformation and will lead a team of 10-12 associates with four direct reports.
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