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Assistant Account Manager - Event Security
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$55,000 - $65,000 a year
Full-time
- Under the direction and leadership of the Account Manager and Area Director, the Assistant Account Manager manages, oversees, and coordinates all aspects of event operations including obtaining optimal efficiency and economy of operations and maximizing profits while maintaining superior customer satisfaction by meeting the customer requirements, call number, and service provided.
- Conduct on-the-job training of standard operating procedures, which may include orientation of working on post, review of orders, routine responsibilities and how to respond to emergencies or specific client and/or fan needs
- Identifies issues occurring at events and forwards to Assistant Account Manager and/or Account Manager and/or Client (pending on location of incident) as appropriate.
- Responds to client or site emergencies as they arise, including ensuring appropriate communication to Assistant Account Manager and/or Account Manager and/or Client (location dependent).
- Incumbent must be available to work outside the normal shift schedule on an as-needed basis and must be accessible by phone 24/7 for emergency response
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