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AM LOFT Restaurant Server

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NYLO Las Colinas Hotel, Tapestry Collection by Hil...Irving, TX
  • NYLO Las Colinas Hotel, part of Tapestry Collection by Hilton & managed by Prism Hotels & Resorts, is searching for our next AM LOFT Restaurant Server.
  • NYLO Las Colinas offers a unique alternative for business and leisure travelers seeking a hotel that features entertaining dining and bar venues and a highly social atmosphere that is rich in design, art, music, energy and comfort.
  • NYLO Las Colinas offers a unique alternative for business and leisure travelers seeking a hotel that features entertaining dining and bar
  • NYLO delivers all of this while not forgetting and in fact improving upon the fundamentals, providing a safe, clean,comfortable, fun and even inspiring place to sleep, work, play and refresh.
  • Providing a unique alternative to the traditional, uninspiring hotel experience, NYLO Las Colinas is an elegant and sophisticated boutique style hotel that is also comfortable, casual and fun.
  • Business and leisure travelers will find no better or exciting place to stay in the Las Colinas area than NYLO Las Colinas with its chic loft-style accommodations, two outdoor heated swimming pools, a state of the art gym, ample meeting and event space, and the Manhattan ballroom.
  • Luxury guest rooms and suites feature loft-inspired vibrant design details, exposed brick walls and polished concrete floors, contemporary custom furnishings, high ceilings, oversized windows, original artwork from local artists & complimentary wireless Internet.
  • The LOFT Bar & Restaurant is one of the most popular restaurants in Las Colinas, offering an extensive dining menu in a hip and inviting setting.
  • The restaurant extends to a stunning outdoor courtyard with two heated pools and a full-service bar with a comfortable lounge area.
  • The popular Manhattan Ballroom also opens to the courtyard and is the ideal venue for unique corporate or social events and spectacular weddings.
  • Tapestry Collection by Hilton™ is a gathering of original upscale hotels that caters to guests seeking reliability and value in their independent hotel choices, with each stay backed by the reassurance of the Hilton name and award-winning Hilton HHonors program.
  • Must be able to convey information and ideas clearly, both oral and written.
  • Must work well in stressful, high-pressure situations.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
  • Must have the ability to assimilate complex information, data, etc.
  • from disparate sources and consider adjust or modify to meet the constraints of a particular need.
  • Must be able to prioritize departmental functions to meet due dates and deadlines.
  • Must be able to work with and understand financial information and data, and basic arithmetic function.
  • Approach all encounters with guests and team members in a friendly, service-oriented manner.
  • Regular attendance is required in compliance with Prism standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
  • Comply at all times with Prism standards and regulations to encourage safe and efficient hotel operations.
  • Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
  • Describe all menu items; methods of preparation and prices as needed.
  • Accommodate any special requests that the kitchen is able to deliver for the guest.
  • Up sell established menu items or specials to maximize food and beverage revenues.
  • Serve menu items to guests in a prompt and courteous manner and according to established service standards.
  • Perform pre- and post-shift side work including stock service station, makes coffee, etc.
  • Forward customer payments to cashier for completion of the transaction; receive correct change from cashier and return change/change/receipt promptly to guest.
  • Knowledgeable of all loss prevention standards.
  • Assist Greeter/Cashier with greeting and seating guests; assist busperson with clearing table and filling glasses.
  • Respond quickly to guest requests in a friendly manner.
  • Follows up to ensure guest satisfaction.
  • Follows company policies and procedures.
  • Be familiar with the organization of the restaurant, lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable departments.
  • Utilize suggestive selling techniques at all times.
  • Pre-bus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the hotel computer system.
  • Ensure full knowledge of safety standards including, HazCOMM, BloodBorne Pathogens, heavy lifting techniques, etc.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Ensure that tables and side stations are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
  • Properly breakdown trays of soiled dishes and linen in the dish room according to established standards.
  • Check with supervisor or manager on duty before leaving for the day.
  • Answer the telephone according to standard procedures.
  • Familiar with fire exits and safety procedures.
  • Familiar with Fire extinguishers, locations and know how to use them.
  • Able to receive and deliver food and beverage orders and collect payment for such items.
  • Adhere to all alcohol awareness and sanitation standards set.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management.
  • NYLO Las Colinas Hotel, Tapestry Collection by Hilton, is managed by Prism Hotels & Resorts, an equal opportunity employer.
  • All candidates must be able to pass a background check & eVerify
  • Job Type: Full-time
  • Salary: $4.00 /hour
  • restaurant: 1 year (Preferred)
  • High school or equivalent (Preferred)
  • food handler certificate (Preferred)
  • Get job updates from NYLO Las Colinas Hotel, Tapestry Collection by Hilton
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