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Account Manager (Commercial Cleaning Services)
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- The Account Manager is assigned to buildings to work with building tenants and property managers on the following QBS services: cleaning, window cleaning, metal & marble and/or security.
- 1) Follow-up with customers, customer satisfaction, customer retention and clear, timely and accurate communications are the most important and overriding guiding principles of the Account Manager.
- Meeting a QBS building supervisor and walking through tenants and the buildings is expected.
- 5) Manage tenant complaints and problems in the most time efficient manner.
- 8) Communicate with the property manager and QBS office regarding construction clean up and each tenant move-in.
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